Practical, not preachy
We won't lecture you about how to date. We will quietly do the work behind the scenes — checking profiles, removing bad actors, taking reports seriously — so the experience feels safer without feeling locked down.
Privacy that actually matters
We don't sell your data, we don't trade in attention, and we keep the messaging environment focused on real conversations. Your profile is visible to other members of the community — not the public web.
Meeting in person, sensibly
When you're ready to meet, we encourage simple sensible steps: a public place, telling a friend, taking your time. Read our community guidelines for more.
How manual profile review works
Every new profile is reviewed by our team before it appears in matches. We check photos and the written profile for obvious red flags — clearly fake or stolen images, inconsistent or suspicious information, content that breaches the community guidelines — and either approve, request changes or decline. We can't guarantee the accuracy of every detail a member provides, and we don't run government-ID identity checks. What we can do is filter out the obvious problems before they ever reach the people you'll talk to.
What you can do to date safely
Safety online comes from a mix of platform behaviour and personal habits. Use a recent photo so people meet the person they expect. Keep early conversation on the platform until you're comfortable moving to a phone number. Trust your gut if something feels off — pressure, urgency, sob stories or money talk are all worth slowing down on. None of this is unique to Match by Love, but it works.
First-date safety tips that actually help
Choose a public, well-lit place for a first meeting — a café, a busy bar, somewhere staffed. Tell a friend where you're going and roughly when you expect to be home. Arrange your own transport rather than being picked up. Keep the first meeting short so there's a natural exit if you want one. None of this implies suspicion — it just lets you focus on the date instead of the logistics.
Common online dating red flags to watch for
Be cautious of anyone who refuses a video call before meeting, who pushes hard to move off the platform within the first message, who avoids straight answers about basic life details, who creates urgent emotional pressure, or who brings money into early conversation. None of these on their own are proof of anything, but a pattern is a signal worth taking seriously.
How reporting and blocking works
You can block any member at any time from their profile or from a conversation — they immediately lose the ability to see your profile or message you. Reports go to our team and are reviewed by real people. Outcomes range from a warning to permanent removal, depending on what we find. We'd rather hear about a borderline case and decide it's nothing than have it slide.
Privacy and data protection
Profiles are visible to other members of the community — not the public web. We don't sell personal data. Messaging stays inside the platform. The full detail sits in our Privacy Policy, written under the Privacy Act 1988 (Cth). If you ever want your account or data removed, you can request that and we'll act on it.
What we can and cannot guarantee
We can promise that every profile is reviewed by a real person, that reports get acted on, that we don't sell your data and that we genuinely care about how the community runs. We can't promise that no one will ever lie on a profile or behave badly — no platform anywhere in the world can. The combination of manual review, clear guidelines, fast moderation and your own good judgement is what makes online dating safer in practice.